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Privacy Policy

PRIVACY STATEMENT

Advanced Real Estate Learning Center ® (“ARELC”) wants you to know that we TAKE YOUR PRIVACY SERIOUSLY. Because we gather certain types of information about our Account holders, you should fully understand the terms and conditions surrounding the capture and use of that information. This Privacy Statement discloses what information we gather and how we use it.  Please scroll down the page and learn more about our Privacy Statement and how it affects you.


Registration/Subscription Account

ARELC offers core and elective state pre-license and continuing education courses in the real estate or other industries, which are delivered online in streaming video or “webinar” format (“Course”). 
In order to use this Site and view the Courses we provide, you must first create an “Account” with user name and password.  During the registration process, we will request certain Personally Identifiable Information from you.  For example, you must provide us with your contact information, credit card number and expiration date.

Personally Identifiable Information” for the purposes of this Privacy Statement shall include any or all of the following information:  Your name, home or business address(es); home, business or cellular telephone number(s); email address(es); your credit or debit card information, including the card issuer, card number, expiration date, or other identifying information on the card; checking account number(s); real estate or other professional state license number; or any other information that is associated with you as an individual or an Account holder.
We use Personally Identifiable Information for billing purposes, to establish your Account, and to provide you with information. If we have trouble processing the purchase of a Course, we will use your address(es), telephone number(s), or email address(es) to contact you.
ARELC is the sole owner of the information collected on the Site. ARELC collects Personally Identifiable Information from our users at several different points on our Site.

General
We may view your activity on your Account including when you access your Account, what you viewed while using your Account and any information that you post, submit or transmit using your Account (collectively “Account Activity”). 
ARELC may send you electronic correspondence, including, without limitation, marketing information and information relating to your Account.  You hereby grant ARELC your express written consent to engage in unsolicited communications with you for a period of 12 months from the last day you access your Account. 

We gather and use personal information about you when you register your Account.  We track your usage and management of your Account and use of the Site, to process your Course purchases, better understand your needs, adjust your Account to your personal preferences, send you e-mail and announcements, communicate Course, attendance and testing information to state agencies, and for other similar business purposes.  We do not in the regular course of our business disclose or sell mailing lists containing Personally Identifiable Information about you to any outside parties.  Also, we will not share your personal information with any outside parties without your permission, unless such disclosure is necessary to comply with applicable law or valid legal process or to protect the personal safety of our users, employees, independent contractors or the public.   
   

Surveys or Contests

From time to time we may provide you with the opportunity to participate in contests or surveys on our Site. If you participate, we will request certain Personally Identifiable Information from you. Participation in these surveys or contests is completely voluntary.  Therefore, you will not be required to provide any Personally Identifiable Information required of participants in the survey or contest if you decline to participate in the survey or contest in the first instance.  The requested Personally Identifiable Information typically includes contact information such as your name and billing/shipping address, and demographic information such as your zip code.  It may also include your Social Security Number if you win a prize that must be reported to the Internal Revenue Service.

Submissions

We may copy, distribute, display, edit or license any materials or content that you submit or contribute to your Account or the Site, or transmit to ARELC, including feedback, comments, and suggestions for improvement to the content or functionality of your Account, any Course, test or the Site (“Submissions”).  We may use your name in connection with your Submissions, provided that you may revoke your permission to use your name in connection with your Submissions by written notice to ARELC pursuant to the "Choice/Opt-Out" procedures set forth below.  ARELC is not obligated to publish or use any of your Submissions, and may remove such Submissions from display on your Account or on the Site at any time without notice to you, and without your consent.


Use of Personally Identifiable Information

The use of your Personally Identifiable Information depends on how it was collected.  We may share the Personally Identifiable Information we collect from you only with your consent or under the following conditions:
  • ARELC Affiliates and Partners.  We work closely with our affiliates and partners, including real estate organizations, with which we may share your Personally Identifiable Information.  We will not, however, share with any Affiliate or Partner any credit or debit card information, or any other information that could be used to execute a financial transaction involving your Account with ARELC.
  • Service Providers.  We may use third party companies and individuals to perform supporting functions for the various products and services offered through our Site on our behalf. These service providers are not permitted to use any of the Personally Identifiable Information collected from you for any purpose other than performing support functions for ARELC or offering additional services, promotions or other opportunities to you. You will have the option to decline to receive any offers of additional services, promotions or other opportunities by using the “Choice/Opt Out” procedures set forth below.  We will not share any of your credit or debit card information or any other information that could be used to execute a financial transaction involving your Account with ARELC, with any Service Provider.  From time to time we may use a third-party advertising company to serve ads when you visit the Site. Such company may use certain information other than Personally Identifiable Information about your visit to the Site in order to provide advertisements about goods and services that may be of interest to you. In the course of serving advertisements to this Site, our third-party advertising company may place or recognize a unique "cookie" on your browser. 
  • Legal Disclaimer.  We will release Personally Identifiable Information about you, including Course information, attendance and Course testing and/or other such related information, to one or more state agencies or real estate organizations involved in regulating your real estate or other license.  We will also release Personally Identifiable Information about you if we believe that such action is appropriate to: (1) Comply with legal process, (2) enforce the Terms and Conditions of the Site (which are incorporated herein), or (3) identify, contact or bring legal action against persons or entities who may be causing injury to us or a third party, or to otherwise protect the rights, property or personal safety of ARELC, its employees, other site users or others.
 
  • Asset Transfers.  As we continue to develop our business, we may choose to buy other businesses, portions of another business or assets. Personally Identifiable Information is generally one of the transferred assets.  Therefore, if we should choose to sell some or all of our assets, Personally Identifiable Information, including information collected from you through the Site, could be included in the transferred assets. If any sale of our assets does include the transfer of your Personally Identifiable Information to the transferee, we will notify you of the pending transfer and give you an opportunity to decline to have your Personally Identifiable Information transferred as part of the transaction.
  • If we disclose any of your Personally Identifiable Information to a third party during the course of rendering services to you, we will require that third party to use such Information only for the purposes of rendering the services to you available at or through our Site. If you do not wish to have your Personally Identifiable Information disclosed to a third party (other than disclosures required or permitted by law), you may exercise this request by our Choice/Opt-Out procedures set forth below.
  • "Choice/Opt-Out." When we request you to provide us with your Personally Identifiable Information, we will provide you the opportunity to “opt-out” of having your Personally Identifiable Information used for purposes for which you decline to give permission.  For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference to us by emailing us at support@arelc.com.


Cookies

We, or third party service providers engaged by us, may place text files called “cookies” in the browser files of your computer to track usage of the Site, your Account, or web pages within the Site.  The cookies themselves do not contain personal information about you, although they will enable us to relate your use of the Site or your Account to information that you have specifically and knowingly provided to us.  The only personal information cookies can contain is information you supply yourself.  Cookies cannot read data on your hard disk or read cookie files created by other sites. We use cookies to track user traffic patterns.  We may also use cookies when you register for your Account.  In these situations, a cookie will store useful information that enables the Site or your Account to remember you when you return to visit us.
You can refuse cookies by turning them off in your browser.  If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie.  Please refer to your browser instructions for information regarding erasing, blocking, and receiving warnings for cookies.

Communications from the Site

Links
This Site contains links to other sites. Please be aware that we at ARELC are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site, and to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this Site.   Special Offers and Updates
We will occasionally send you information on products, services, special promotions. Out of respect for your privacy, we present the option not to receive these types of communications.  Please see the "Choice/Opt-out" procedures above.

Service-related Announcements
We will send you strictly service-related announcements when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Customer Service
Based upon the Personally Identifiable Information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you relating to your Course purchases, in response to your inquiries, to provide the services you request, and to manage your Account. We will communicate with you by email.

Profile
We store information that we collect through cookies, log files, clear gifs, and or third party sources to create a "Profile" of your preferences. We link your Personally Identifiable Information, and your purchasing history, to information in the Profile, in order to provide tailored promotions and marketing offers and to improve the content of the Site for you.  We do not share your Profile with any third parties.

Correction/Updating Personally Identifiable Information
If your Personally Identifiable Information changes (such as address), or if a user no longer desires our service, we will enable you to correct, update or remove the Personally Identifiable Information that you provided to us. This can be done within your Account or by emailing our Customer Support at support@arelc.com.

Security

The security of your Personally Identifiable Information is important to us. When you provide us with your Personally Identifiable Information (such as credit card numbers) on our registration or order forms, we protect that Information with encryption software.  We operate secure data networks protected by industry standard security protocols, such as (if and where appropriate) firewalls, encryption, and password protection systems.  Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our users.  
We follow generally accepted industry standards to protect your Personally Identifiable Information submitted to us, both during transmission and once we receive it.  Any method of transmission over the Internet, or method of electronic storage, is not 100% secure, however. Therefore, while we use commercially standard means to protect your Personally Identifiable Information, we cannot guarantee its absolute security.

Information Sharing and Disclosure

Aggregate Information (Non-Personally Identifiable Information)
We share aggregated demographic information about our user base with our partners and advertisers.  This aggregated information does not identify individual users.

Log Files

As is true for most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.  We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users' movements around the Site and to gather demographic information about our user base as a whole.  We do not link this automatically-collected data to any Personally Identifiable Information.

Notification of Changes

If ARELC decides to change this Privacy Statement, we will post any changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any we disclose it.  If at any point we decide to use Personally Identifiable Information in a manner different from that stated at the time it was collected, we will notify users by way of an email.  Users will have a choice about whether or not we use their Personally Identifiable Information in this different manner. Subject to our right to change this Privacy Statement in effect at the time Personally Identifiable Information was collected from you, we will at all times use any Personally Identifiable Information in accordance with the applicable Privacy Statement under which the information was collected.
 

ARELC Client Testimonials

View All Testimonials
  • "The 'How the House Works' Course is mandatory at our firm for any practicing agent."

    Yuval Degani
    President - Dreamtown Realty

    "Having been selling real estate for the past 17 plus years and always being in the top 1% of my peers, I highly recommend that no matter how long or how many sales you have under your belt, take this course."

    Anton Ursini
    Managing Broker - Prudential Rubloff Real Estate

    "I have brought hundreds of agents to Jeff's training, and consider him a master of his trade."

    Alex Chaparro
    2006 President - Chicago Association of Realtors®
    @properties - Chaparro Team
  • "What is otherwise drudgery is made easier in this environment. I highly recommend using their resources."

    Burt Fujishima, CRS, GRI
    ePro - Broker

    "The instructors have always been so knowledgeable and with their On-line CE training, it will be a great convenience for our agents.Thank you Jeff"

    Darlene Little
    2004 President - Chicago Association of Realtors® - Managing Broker - Prudential Rubloff

    "Because Jeff's class is such a valuable education, we scheduled three classes back-to-back."

    Janice Corley
    Managing Broker 
  • "These classes are so essential to becoming successful, that I encourage all of our agents to sign up."

    Jim Kinney
    Baird & Warner - GRI, ABR, CRB, CRS

    "Instructors were thorough, entertaining, and quite knowledgeable about their working knowledge of the laws governing real estate and agents."

    Natalie Carpenter
    Managing Broker - Coldwell Banker Residential Brokerage

    "The key to success is to understand your product and/or service. ARELC teaches this and then some and this is why I encourage my agents to take their training."

    Kathleen Krist-Krueger
    Broker/Owner - Krist-Krueger Realty
  • "Not only have I personally taken courses, but I also arranged for a private training class for my agents."

    Jane Lee
    Broker/Owner - Remax

    "Not only are the instructors great, but the staff is extremely service oriented."

    Carla Martinucci
    Managing Broker

    "Ingenious is Jeff Kaplan's middle name. For years, I have sent agents to his Advanced Real Estate Learning Center."

    Paul Boyd
    Trainer and Performance Coach - @Properties
  • "Thank you so much for an interesting and informative seminar."

    Darla Terrell
    Managing Broker - Koenig & Strey GMAC

    "These courses are easy to sign up for, and more importantly, actually relevant to the business we are in, not just fulfilling a continuing education demand."

    Nick Libert
    Broker/Owner - Exit Strategy Realty

    "The Advanced Real Estate Learning Center classes have been informative, interesting and the people that choose to learn there are being taught by the best."

    John S. Osga
    Broker/Owner - Nexus Realty
  • "I have known the Advanced Real Estate Learning Center for several years and have come to rely on them for top notch, quality education."

    Jon Levey
    Broker/Owner

    "The continuing education classes offered through the Advanced Real Estate Learning Center are terrific."

    Sue Lentini
    Managing Broker - Coldwell Banker

    "Our entire company attended Jeff's class and received valuable information and enjoyed the experience."

    Scott Maesel
    Executive Managing Director - Sperry Van Ness LLC
  • "I was not only pleased with the instructors and staff, but really happy that my Broker turned me on to these guys. They rock!!!!"

    Janis Northon
    Realtor® - Prudential Rubloff

    "The instructors communicate the information clearly and make it relevant to the real-world situations we as realtors face everyday."

    Bill Stegman
    Managing Broker - Baird & Warner

    "Online CE Video Classes are efficient and effective tools for any Realtor."

    Arthur R. van der Vant
    President & CEO - Major Enterprises, Inc.
  • "I am extremely pleased with the quality of the instructors that they have brought to my office and making it very convenient for us to complete our CE right in our office."

    Jeff Sangerman
    Managing Broker - Century 21 Universal

    "I strongly encourage all of our sales professionals to attend Advanced Real Estate Learning Center's training."

    Teri Tuffner
    Director of Training - Prudential Rubloff

    "With the convenience and great education that the Advanced Real Estate Learning Center offers, I encourage all agents to take advantage of their format."

    Glen Tomlinson
    Managing Broker - Century 21 United
  • "Fun, educational, convenient and all instructors really seem to enjoy teaching."

    Genna Hill
    Realtor® - @properties - Voted top 40, under 40 in 2007

    "Advanced Real Estate Learning Center and Jeff Kaplan get thumbs up from me! They really try hard and it shows."

    Menash Zadik
    Broker/Owner - Rising Realty

    "The CE classes offered there are not the usual classes you find at other schools."

    Kathleen Ricketts, ABR, ABRM, AHWD
    Broker Associate - Callero & Catino Realty
  • "As a full time Realtor®, member of the Board of Directors of CAR, and past Dean of GRI, I find these classes compelling, informative and invaluable."

    Matt Silver, CRS, CIPS, GRI, QSC
    Broker Associate - @properties

    "Registration is easy on their website and the class instructors make the classes interesting and fun."

    Lauren Mitrick, ABR, CNE - Realtor®
    2009 WCR President - Jameson

    "When my agents are happy, I'm THRILLED. Thanks ARELC!"

    Mark Zipperer
    Broker/Owner - Remax
  • "Jeff is full of energy and creative ideas for offering unique services to agents and brokers."

    Mary Ellen Kuehl, ABR, CRS, PMN, SRES
    2000 WCR President & 2005 CAR ethics / standards committee - The Kuehl Group

    "I highly recommend any agent taking classes at ARELC ? Great format and instructors!"

    Joseph Betancourt
    Broker/Owner - Betancourt Realty

    "When my agents are happy, I'm THRILLED. Thanks ARELC!"

    Mark Zipperer
    Broker/Owner - Remax
Household Inspection Team